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Privacy Policy

USE OF COOKIES

The online store uses cookies. A cookie is a small text file that is automatically saved by the web browser on the device used by the customer. Cookies are used to collect information about how the customer uses the Online Store in order to provide the customer with a better user experience.
The following cookies are used in the online store:
•session cookies, the purpose of which is to enable the use of the Online Store;

• persistent cookies, the purpose of which is to remember the customer's choices in the Online Store;

•first and/or third-party cookies, the purpose of which is to show the customer appropriate advertising and offers;

• third-party analysis cookies, the purpose of which is to optimize marketing communications.
 

The customer can delete and/or block cookies stored on their devices by changing the corresponding settings of their web browser. If cookies are not used, the

Webshop may not work as planned and/or some functionalities may not be available to the customer.

In addition to the use of analysis cookies, the Webshop uses pixels (pixel tags, web-beacons), which are used to monitor the use of the seller's website. By doing so, no personally identifiable data is processed.
 

PERSONAL DATA PROCESSING

The controller of personal data of the online store Hobumatkad.ee is Ilmavald OÜ (registration code 12956525) located in Mustamõisa, Mustakurmu küla, Põlva vald, e-mail info at hobumatkad.ee. Ilmavald OÜ transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS or PayPal Holdings, Inc.
 

WHAT PERSONAL DATA ARE PROCESSED

• name, phone number, social security code and e-mail address;

•person's weight

• service provision route or address; • address of delivery of goods

•Bank account number;
• cost of goods and services and data related to payments (purchase history);

• customer support data.

FOR WHAT PURPOSE PERSONAL DATA IS PROCESSED

Personal data is used to manage customer orders, provide services, conclude a self-responsibility contract and deliver goods.
Purchase history data (purchase date, product, quantity, customer data) is used to create an overview of purchased goods and services and to analyze customer preferences.

The bank account number is used to return payments to the customer.
Personal data such as e-mail, phone number, customer name are processed in order to resolve issues related to the provision of goods and services (customer support). The online store user's IP address or other network identifiers are processed for the provision of the online store as an information society service, and web usage statistics to do.

LEGAL BASIS

Personal data is processed for the purpose of fulfilling the contract concluded with the customer. Personal data is processed to fulfill a legal obligation (e.g. accounting and consumer dispute resolution).

RECIPIENTS TO WHOM PERSONAL DATA WILL BE TRANSMITTED

Personal data is transferred to the customer support of the online store to manage purchases and purchase history and to solve customer problems.
The name, phone number and e-mail address will be forwarded to the transport service provider chosen by the customer. If the goods are delivered by courier, the customer's address is also transmitted in addition to the contact details.
The online store's accounting is done by the service provider, Personal data is transferred to the service provider for accounting operations.
Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality of the online store or data hosting.

SECURITY AND DATA ACCESS

Personal data is stored on Wix.com servers, which are partly located in the territory of a member state of the European Union or countries that have joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission and to US companies that are affiliated with the Privacy Shield framework.
Employees of the online store have access to personal data, who can access personal data in order to solve technical issues related to the use of the online store and to provide customer support services.
The online store implements appropriate physical, organizational and IT security measures to protect personal data from accidental or illegal destruction, loss, modification or unauthorized access and disclosure.
Transfer of personal data to authorized processors of the online store (e.g. transport service provider and data hosting) is carried out on the basis of contracts concluded with the online store and authorized processors. Authorized processors are obliged to ensure appropriate protection measures when processing personal data.

ACCESSING AND CORRECTING PERSONAL DATA

Personal data can be consulted and corrections can be made in the user profile of the online store. If the purchase is made without a user account, personal data can be consulted through customer support.

WITHDRAWAL OF CONSENT

If the processing of personal data takes place on the basis of the customer's consent, the customer has the right to withdraw the consent by notifying the customer support by e-mail.

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